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Privacy Policy

Last Updated April 2025

 

Throughout this Policy, Adore Dance London is referred to as “Adore Dance", “we”, “our”, or “us”.

 

This Privacy Policy explains how we collect, use, and store your personal information in relation to your use of this website and the services we offer. It explains what are your legal rights and how you may exercise them. 

 

Please read this Privacy Policy as it is an important document. If anything in this Privacy Policy is unclear, please contact us for further explanation.

 

You can write to us at the following address:

 

Adore Dance, 127 Crown Wharf, Omega Works, Roach Road, London. E3 2GY

 

Or send an email to us at: info@adoredance.london 

 

Our telephone number is: +44 (0)208 050 4758


 

Who we are

 

We are Adore Dance London, one of East London’s leading dance schools and colleges, offering high-quality dance training for both adults and children, as well as Level 3 and Level 4 qualifications for students aged 16 and over. 

 

Rooted in our mission, vision, and values, we are dedicated to creating an inclusive, welcoming environment that provides professional-standard training without the elitism often associated with traditional dance institutions. 

 

We believe dance is for everyone, and we work hard to make sure every dancer feels at home in our space. As one of the few dance schools in London with a dedicated facility, we ensure a safe, friendly, and purpose-built studio environment for all our students.

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We are registered with the Information Commissioner’s Office under registration reference ZB246193.

 

Collection of Personal Information

 

1. We collect personal information about you whenever you engage with us, apply for a job with us, or use one of our services.

 

This includes:

 

  • When you use our website;

 

  • When you contact us via email, telephone or post;

 

  • When you interact with us on social media platforms e.g., by posting a message on one of our accounts;

 

  • When you make a complaint;

 

  • When you contact us to exercise one of your legal rights e.g., the right to access your personal information;

 

  • When you apply for a job with us;

 

  • When you attend a job interview;

 

  • When you register to attend an event, for example a conference, trade show or training course organised or attended by us;

 

  • When you subscribe to our newsletter.

 

In addition, we may receive personal information about you from other individuals or  organisations. 

 

    This includes:

 

  • When a job applicant gives your name and contact details as a referee;

 

  • When a referee provides information about you during the recruitment process;

 

  • When a complainant refers to you in their complaint correspondence.


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The Personal Data we may collect about you

 

2. We may collect, use, store and transfer different kinds of personal data about you and any children under your care and control attending our classes which we have grouped together as follows:

 

  • Identity Data includes first name, last name, any previous names, username or similar identifier, marital status, title, date of birth and gender.

 

  • Contact Data includes your billing address, delivery address, teaching address, email address and telephone numbers.

 

  • Financial Data includes bank account and payment card details.

 

  • Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.

 

  • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, device ID and other technology on the devices you use to access this website. 

 

  • Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses. 

 

  • Usage Data includes information about how you interact with and use our website, products and services. 

 

  • Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

 

  • Special Category Data includes certain types of personal data which are considered to be particularly sensitive.  For example, if you apply for a job with us, we will collect information about your teaching qualifications (which must be at least Level 4) and details of your criminal history (if any) and you may be required to undertake an Enhanced Disclosure and Barring Service (DBS) check to ensure that safeguarding concerns when dealing with children, young people and adults at risk are comprehensively addressed by us.

We also collect, use and share aggregated data such as statistical or demographic data which is not personal data as it does not directly (or indirectly) reveal your identity. For example, we may aggregate individuals' Usage Data to calculate the percentage of users accessing a specific website feature in order to analyse general trends in how users are interacting with our website to help improve the website and our service offering.

 

How we use your personal information
 

3. The law requires us to have a legal basis for collecting and using your personal data. We rely on one or more of the following legal bases:

  • Performance of a contract with you: Where we need to perform the contract we are about to enter into or have entered into with you.

  • Legitimate interests: We may use your personal data where it is necessary to conduct our business and pursue our legitimate interests, for example to prevent fraud and enable us to give you the best and most secure customer experience. We make sure we consider and balance any potential impact on you and your rights (both positive and negative) before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).

  • Legal obligation: We may use your personal data where it is necessary for compliance with a legal obligation that we are subject to. We will identify the relevant legal obligation when we rely on this legal basis.

  • Consent: We rely on consent only where we have obtained your active agreement to use your personal data for a specified purpose, for example, if you subscribe to an email newsletter. You may withdraw your consent at any time.

We may use your personal information to:

 

  • Deal with your enquiries, requests or complaints;

 

  • Send you details about forthcoming events, conferences and courses which you have requested and which we believe may be of interest to you;

 

  • Send you communications which you have requested to receive from us, for example when you subscribe to our newsletter;

 

  • Process your application for Adore Dance membership;

 

  • Administer our membership records;

 

  • Carry out our obligations under any contracts entered into between you and us, or to meet our legal obligations to regulators, government, and/or law enforcement bodies;

 

  • Assess your suitability for a job you have applied for, and to progress your application through our recruitment process (please see Section 4 below for more information about our recruitment process);

 

  • Better understand how you interact with our website, including pages you visit and areas that are of most interest to you. This is so we can improve our website, the user experience, and target our audience more effectively.

 

How we use your personal information during the Adore Dance Recruitment Process

 

4. When you apply for a job with Adore Dance, we will collect and process your personal information. We will only collect personal information that is necessary to assess your suitability for the job you have applied for, to progress your application and to keep you updated throughout the process and to comply with any legal or regulatory obligations.

 

We may collect personal information about you either directly from you or from a third party such as a recruitment agency. 

 

The information we collect may include:

 

Your name, address and contact details, including email address and telephone number;

 

  • Details about your qualifications (including copies of certificates), skills, experience, and employment history;

 

  • Details about any professional memberships you hold;

 

  • Information gathered from any interviews or assessment centres you attend;

 

  • Information about your current salary level, including benefits and pension entitlements;

 

  • Information about your right to work in the UK.

 

In some circumstances, we may collect and process information about you which is sensitive. This may include:

 

  • Information about your racial or ethnic origin, religious or philosophical beliefs, or sexual orientation for the purpose of our equal opportunities monitoring;

 

  • Whether or not you have a disability for which we need to make reasonable adjustments during the recruitment process;

 

  • Information about criminal convictions and offences.

 

As part of our recruitment process, we may ask applicants to complete an equal opportunities questionnaire. This is not mandatory; it is entirely your choice as to whether you provide us with this information and there are no adverse consequences if you choose not to do so.

 

If you do choose to provide this information to us, we will not make it available to any employees outside of our recruitment team in a way that can identify you. 

 

We will use this information to produce and monitor equal opportunities statistics.

 

If your application for employment is unsuccessful, we will retain your personal information for 6 months. At the end of that period, your personal information will be deleted or securely destroyed, unless we need to retain it for longer to exercise or defend any legal claims, or you have agreed that we can retain your details in our talent pool for a period of 12 months, should any suitable vacancies become available during that time.

 

If your application for employment is successful, any personal information gathered during the recruitment process will be transferred to your employee file and retained for the duration of your employment with us, plus a period of 6 years following the end of your employment.

 

When an offer of employment is made to you, we will be required to undertake pre-employment checks. For example, we may collect personal information about you from third parties, such as references from current or former employers and information from background check providers. We will only seek this information once an offer of employment has been made to you and we will always tell you before we do this.

 

Once the necessary pre-employment checks have been completed, and the outcomes are satisfactory, we will collect and process additional personal information relating to your employment.

 

This includes:

 

  • Your bank or building society details, so we can process your salary;

 

  • Your emergency contact details, so we know who to contact in the event of an emergency at work.

 

You are under no statutory or contractual obligation to provide your personal information to us during the recruitment process. However, if you do not provide this information, we may not be able to process your application properly or at all or provide any reasonable adjustments during the recruitment process.

 

With whom we share your personal information

 

5. We will only share your personal information with other organisations where it is lawful for us to do so. When we share your personal information, we will only share the information that is necessary. We will always share information securely and use our best efforts to ensure that we are giving it to the right recipient.

 

We may share your personal information with third parties in the following circumstances:

 

  • Where we are obliged to do so in order to comply with a legal or regulatory obligation. For example, we are legally required to provide information about employee income tax contributions to HMRC;

 

  • In an emergency;

 

  • Where we are required to do so to comply with the instructions of a law enforcement authority;

 

  • To protect our business interests.

 

We may also share your personal information with third parties who provide a service to us. 

 

When we use third parties to process personal information on our behalf, they are required to follow the same rules and information security requirements as we do and they are not permitted to reuse your personal information for any other purpose. We only share the personal information that is necessary to deliver the applicable service.

 

We will not share your personal information with third parties for marketing purposes and we will never license or sell your personal information to any other organisation or individual.

 

How we secure your personal information

 

6. We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. 

We have put in place procedures to deal with any suspected personal data breach and will notify you and the Information Commissioner’s Office of any breach within the specified timescales where we are legally required to do so.

 

For how long we retain your personal information

 

7. We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

In some circumstances you can ask us to delete your data. Please see paragraph 11 below.

In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you. 

 

Marketing

 

8. We will keep you up to date with our latest news and details about any upcoming classes, events, conferences or training courses if you have told us that you wish to receive marketing communications from us.

 

If you decide that you no longer wish to receive such materials from us, you can opt-out at any time by contacting us using the contact details contained in this Privacy Policy or by clicking on the ‘unsubscribe’ link contained in any email marketing communication you receive from us.

 

Links to Third Party Websites 

 

9. This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

 

Your legal rights

 

10. You have a number of rights under data protection laws in relation to your personal data. 

You have the right to:

  • Request access to your personal data (commonly known as a "subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

  • Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

  • Request erasure of your personal data in certain circumstances. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (please see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

  • Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) as the legal basis for that particular use of your data (including carrying out profiling based on our legitimate interests). In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your right to object.

  • You also have the absolute right to object at any time to the processing of your personal data for direct marketing purposes; 

  • Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you;

  • Withdraw consent at any time where we are relying on consent to process your personal data.. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain services to you. We will advise you if this is the case at the time you withdraw your consent;

  • Request restriction of processing of your personal data. 

This enables you to ask us to suspend the processing of your personal data in one of the following scenarios:

  • If you want us to establish the data's accuracy;

  • Where our use of the data is unlawful but you do not want us to erase it;

  • Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or

  • You have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

If you wish to exercise any of the rights set out above, please contact us by email to  info@adoredance.london 

 

Complaints

11. You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK regulator for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

If you wish to exercise any of the rights outlined in this Privacy Policy, please write to us in the first instance at the following address:

 

Adore Dance, 127 Crown Wharf, Omega Works, Roach Road, London. E3 2GY

 

Or send an email to us at: info@adoredance.london 

 

We will endeavour to respond to all requests without delay and in any event within one month of receiving your request. There may be circumstances when we need to extend the time limit for responding to a request. We will tell you if this is the case and keep you informed.

 

Before responding to a request, we may be required to ask for further information and/or proof of your identity.

 

You can also complain directly to the ICO if you are unhappy with how we have used your data.

 

The ICO’s address is as follows:            

  Information Commissioner’s Office

  Wycliffe House

  Water Lane

  Wilmslow

  Cheshire SK9 5AF

 

            Helpline number: 0303 123 1113

            ICO website: https://www.ico.org.uk


 

Changes to this Privacy Policy. 

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us, for example a new address or email address.

Cookies Policy

Last Updated April 2025

 

Adore Dance is in this cookies policy referred to as "we", "our" or "us".

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. 

Cookies contain information that is transferred to your computer's hard drive.

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our website.

We use the following cookies:

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Strictly necessary cookies

These are cookies that are required for the operation of our website. These essential cookies are always enabled because our website won’t work properly without them. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services. You can switch off these cookies in your browser settings but you may then not be able to access all or parts of our website.

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Session cookies

A session cookie is a simple text file that our website installs on a visitor's device for temporary use. It helps track real-time changes in a visitor's activity while on our website. Also known as a transient cookie or a temporary cookie, a session cookie is only active during each browsing session and is programmed to be automatically deleted at the end of each browsing session when the visitor exits the web browser. Visitors can also restrict the use of session cookies during their browsing sessions manually.

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Analytical or performance cookies

These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that visitors are finding what they are looking for easily.

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Functionality cookies

These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

 

Targeting cookies

These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. 

You can use your web browser to accept, decline, or delete cookies. You can also clear cookies at the end of your browsing session. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. This may, however, prevent you from taking full advantage of our website.

Safeguarding & Anti-Bullying Policy

Last Updated: April 2025

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Introduction

At Adore Dance, we are fully committed to safeguarding the welfare, well-being, and rights of all children and young people who attend our classes. Every individual has the right to feel safe, valued, and respected—free from harm, abuse, and bullying.

This combined policy outlines the steps we take to ensure a secure, inclusive, and supportive environment. It incorporates our safeguarding commitments and anti-bullying code of conduct, in line with best practices and national guidance.

 

1. Safeguarding at Adore Dance

Designated Safeguarding Lead (DSL)

Our DSL is responsible for overseeing all safeguarding and child protection matters.

Contact:

  • Joe Watson

  • Email: joe [at] adoredance.london

  • Tel: +44 (0)208 050 4758

In Joe Watson’s absence, a trained deputy DSL will act in his place.

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What is Safeguarding?

Safeguarding involves:

  • Protecting children from abuse (physical, emotional, sexual, and neglect)

  • Preventing harm to health or development

  • Ensuring effective care in a safe environment

  • Enabling positive outcomes for every child

 

Our Safeguarding Procedures

Safer Recruitment

  • Enhanced DBS checks for all staff and volunteers

  • Guest teachers must have DBS clearance or be supervised

  • References and safeguarding awareness checks during hiring

Supervision and Ratios

  • Age-appropriate staff-to-student ratios

  • Avoidance of unsupervised one-to-one settings

  • Structured supervision for private lessons and costume changes

Vulnerable Times

  • Children not toilet-trained must be accompanied by a parent/guardian

  • Staff only assist with toileting if pre-agreed with parents, following proper protocol

Responding to Concerns

  • All concerns—regardless of perceived severity—must be reported to the DSL

  • Staff, parents, and students are encouraged to speak up

Allegations Against Staff

  • Managed fairly and promptly in line with national procedures

  • LADO and appropriate authorities involved if necessary

Training

  • Regular safeguarding training for staff and volunteers

  • Topics include abuse identification, reporting, and maintaining professional boundaries

Confidentiality and Data Protection

  • All concerns handled confidentially

  • GDPR and legal data handling policies strictly followed

Record Keeping

  • Accurate, factual, and secure records kept for all safeguarding incidents

Information Sharing

  • Shared with relevant parties when in the child’s best interest and within legal frameworks

Working in Partnership

  • We work collaboratively with parents, carers, staff, and agencies to protect all children

 

2. Anti-Bullying & Inclusion

Our Commitment

  • Adore Dance maintains a zero-tolerance stance on bullying. We promote kindness, respect, and inclusion for everyone—regardless of race, gender, ability, religion, or sexuality.

  • We believe all students should be able to dance, learn, and grow without fear or intimidation.

 

What is Bullying?

Bullying is repeated, intentional behaviour that hurts, intimidates, or humiliates someone. It includes:

  • Physical bullying: hitting, pushing

  • Verbal bullying: name-calling, teasing, threats

  • Social bullying: exclusion, rumours, public embarrassment

  • Cyberbullying: harmful messages or images online or via phones

 

Adore Dance’s Code of Conduct

For Students

All students must:

  • Treat others with kindness, respect, and understanding

  • Welcome and include everyone

  • Respect personal space and boundaries

  • Avoid teasing, name-calling, or gossiping

  • Report bullying to a teacher or trusted adult

  • Support peers who may feel excluded or upset

 

For Staff and Volunteers

All staff and volunteers will:

  • Model respectful, inclusive behaviour

  • Act immediately if bullying is witnessed or reported

  • Treat all reports seriously and with discretion

  • Monitor student dynamics and encourage open dialogue

  • Communicate with parents/carers when appropriate

  • Follow safeguarding procedures and uphold professional boundaries

Reporting and Responding to Bullying

  • Students are encouraged to speak up if they experience or witness bullying

  • All incidents will be investigated promptly, fairly, and confidentially

  • Actions may include mediation, parental involvement, or formal disciplinary steps

  • Persistent or serious bullying may result in suspension or removal to protect others

 

3. Creating a Safe and Inclusive Culture

Listening to Children

  • Adore Dance fosters an environment where children feel heard and understood. Every concern is taken seriously, and we encourage open, honest communication.

Shared Responsibility

  • Safeguarding and anti-bullying are collective efforts. Parents, carers, staff, and students all play vital roles in upholding our safe and positive dance environment.

 

Policy Review

This policy is reviewed annually, or sooner if needed due to legislation updates or incidents.

SEND (Special Educational Needs and Disabilities) Policy - Evening/Weekend Dance School Classes

Last Updated: April 2025

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1. Introduction

At Adore Dance, we are committed to creating a welcoming, inclusive, and inspiring environment where every child has the opportunity to experience the joy of dance. We recognise that each child is unique and may have different learning needs and abilities, and we aim to support all our students to participate and thrive to the best of their ability.

This policy outlines our approach to supporting children with Special Educational Needs and Disabilities (SEND), the limitations of our provision, and how we work in partnership with families to ensure the best experience for all.

 

2. What is SEND?

According to the Special Educational Needs and Disability Code of Practice: 0 to 25 years (2015), a child or young person has SEND if they have:

  • A learning difficulty or disability which calls for special educational provision to be made for them; and:

  • They have a significantly greater difficulty in learning than the majority of others the same age; or

  • They have a disability which prevents or hinders them from making use of educational facilities of a kind generally provided for others of the same age.

It is important to note that some children, particularly in early years (such as our Preschool or Early Elementary dance programmes), may not yet have received a formal diagnosis or Education, Health and Care Plan (EHCP). Nonetheless, we aim to be responsive and adaptable in supporting individual needs wherever reasonably possible.

 

3. Our Inclusive Approach to Dance

We strive to provide:

  • High-quality, engaging dance tuition delivered by experienced and compassionate instructors.

  • A safe, nurturing and fun environment where all children feel valued and included.

  • Integrated class settings, where children of varying needs learn together, with adjustments made as needed to support participation.

  • Personalised and differentiated instruction where possible, tailored to each child’s abilities and strengths.

We celebrate neurodiversity and believe that dance is for everyone. Many of our current students with Autism, ADHD, and other additional needs have made fantastic progress, developed confidence, and built strong social connections through our classes.

 

4. Identifying Needs & Working with Families

We ask that parents/carers inform us of any SEND or relevant medical details when registering for classes for the first time. This helps us understand your child’s individual needs and prepare appropriately.

In some cases, our team may reach out before your child’s first session to discuss suitability, strategies that work well, and any additional considerations. We value the insight and partnership of parents/carers and will work collaboratively to ensure the best possible experience for your child.

 

5. Staff Training & Experience

Our teaching staff receive training and guidance in the following areas:

  • Promoting positive behaviour

  • Understanding and supporting neurodiverse learners

  • Responding with empathy and flexibility to individual needs

While our teachers are not SEND specialists, they are experienced in working with a diverse range of children and committed to inclusion.

 

6. Our Limitations

As a small, independent dance school, we are proud of what we offer, but we also acknowledge the limitations of our resources:

  • We do not receive government funding for SEND provision and are therefore unable to provide dedicated 1:1 support or specialist SEND interventions.

  • Our staff, while trained and experienced, are not medical or therapeutic professionals.

  • We may not be able to accommodate every need, especially where high levels of support are required for safety, mobility, behaviour, or communication.

If we believe that a child may require additional support beyond what we can reasonably provide, we will always discuss this sensitively with parents/carers. Our goal is to work together to determine the best and most appropriate course of action — whether that is making suitable adjustments within our classes or recommending an alternative setting that better meets the child's needs.

 

7. Ongoing Review & Communication

We encourage open and ongoing communication between our team and families. We are always happy to review progress, discuss challenges, and adapt approaches where we can.

If you have concerns or suggestions about your child’s experience at Adore Dance, please do not hesitate to contact us. Together, we can explore how to best support your child's engagement, enjoyment, and growth through dance.

Terms & Conditions for Classes - Evening/Weekend Dance School Classes

Last Updated: April 2025

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1. Trial Class Bookings

  • A “Trial Class” is a one-off, paid session available exclusively to first-time students.

  • Following your Trial Class, you have 48 hours to decide whether to enrol as a Weekly Class Member.

  • Trial Classes are subject to availability and are non-refundable and non-reschedulable once booked.

 

2. Weekly Class Membership

Ongoing attendance at Adore Dance is only available through a Weekly Class Membership, which begins once a Trial Class has been completed.​​

  • By enrolling, you agree to automated, recurring weekly payments via your stored card or bank account until cancelled (see 2.2).

  • Payments are processed up to six days before each class.

  • A valid subscription reserves your position in the class and eliminates the need for weekly booking.

  • Any underpayments or overpayments will be corrected in the following billing cycle.

 

2.2 Managing Your Membership

  • Pausing Membership: Mark yourself as “absent” via the student portal with at least 7 days’ notice to avoid charges.

  • Cancelling Membership: Email us at info@adoredance.london with a minimum of 7 days’ notice.

  • Reducing Class Frequency: To reduce your weekly class count, contact us with at least 7 days’ notice on the class you would like to adjust to adjust your subscription.

  • For the purpose of clarity, 7 days is calculated in hours, 168 hours.

 

2.3 Payment Issues

  • Failed payments will leave a balance on your account. We may apply late fees and statutory interest (8% p.a.).

  • Repeated failed payments may require pre-payment via a non-refundable, non-cancellable class pack.

  • There is a £40 fee for any chargebacks made against us.

 

2.4 Credits

  • At our discretion, credits may be offered for missed classes where at least 7 days’ notice was provided.

  • We have no obligation to do so, and this can be withdrawn at any time.

  • If the make-up class you are attending is cancelled for any reason, you are not entitled to a refund/transfer of credit.

  • Credits:

    • Are valid for 6 days

    • Are non-transferable

    • Cannot be used for your regular weekly class

    • Are for additional classes only, and subject to availability

  • No credits will be issued for no-shows.

 

2.5 Fitness Class Packs & Memberships

  • Class packs & Fitness Memberships apply to fitness classes only

  • Non transferrable to dance classes

  • Class packs allow you to prepay for a series of 5-10 classes

  • Class pack credits last 60 days. Non-transferrable to dance classes

  • Membership credits are redeemed via online account each month. Credits do not roll over.

 

3. Private Lessons

Private lessons (1:1 or 1:2) are tailored to the student’s individual goals and can be booked by contacting info@adoredance.london

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3.1 Cancellation Policy​

  • 7 day cancellation period or as stated on invoice used to confirm your session refer to booking terms​

Note: Teachers are working professionals. Short-notice cancellations may result in full charges.

 

4. Student Responsibilities

By enrolling yourself or your child, you agree to:

  • Complete the Health Declaration Form[add link to form] including any medical conditions or special requirements.

  • Ensure that any necessary medication is brought to class.

  • [For children’s classes] Keep emergency contact details up to date.

  • Notify us if additional support needs are required before booking. Please note: 1:1 support is not available.

  • Personal data is shared only with Adore Dance staff and authorised contractors for operational purposes.

 

5. Membership Cancellations & Refunds

  • Cancellations with more than 7 days’ notice: Eligible for a full refund.

  • Cancellations within 7 days: Non-refundable, including absences due to illness or no-shows.

  • If Adore Dance cancels a class: We will attempt to assign a substitute teacher. If this is not possible, a full refund will be issued.

  • Private lesson refunds follow the venue-specific cancellation policy (see section 3.1).

 

6. Third-Party Booking Platforms (e.g., ClassPass)

  • Bookings via third-party platforms are accepted only for first-time students and are subject to availability.

  • On arrival, students must check in using the QR code or designated device.

  • Check-in indicates acceptance of these Terms & Conditions.

  • Students may be refused entry if check-in is not completed.

  • After the first class, students will be invited to enrol as Weekly Class Members.

  • Weekly members must book directly through Adore Dance.

  • If a class becomes unavailable, we will offer a refund or transfer to another session.

 

7. Discounts and Promotions

  • Offers are subject to individual terms and may include specific eligibility requirements (e.g., age, timeframe, class type).

  • Promotions must be applied at time of booking and are:

    • Non-transferable

    • Non-retroactive

    • Not combinable, unless explicitly stated

  • Proof of eligibility may be required.

  • Discounts are valid only during the specified promotional period.

  • Standard refund terms apply unless otherwise noted.

  • Misuse or fraudulent use may lead to disqualification from current and future promotions.

 

8. Updates and Amendments

  • Adore Dance reserves the right to update or amend these Terms & Conditions at any time in the interest of participants, staff, or operational requirements.

  • Please refer to our website for the latest version.

Website Terms and Condition

Last Updated April 2025

​

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE.

​

What is in these terms of use?

These terms of use ("terms") tell you the rules for using our website www.adoredance.london ("our website"}.

 

Who we are and how to contact us

www.adoredance.london is a website operated by Adore Dance London referred to throughout these terms as “Adore Dance", “we”, “our”, or “us”.

 

We are registered with the Information Commissioner’s Office under registration reference ZB246193.

You can write to us at the following address:

 

Adore Dance, 127 Crown Wharf, Omega Works, London. E3 2GY

 

Or send an email to us at: info@adoredance.london 

 

Our telephone number is: +44 (0)208 050 4758

​

By using our website you accept these terms

By using our website, you confirm that you accept these terms and that you agree to comply with them.

If you do not agree to these terms, you should not use our website.

We recommend that you print a copy of these terms for future reference.

​

There are other terms that may apply to you

These terms refer to the following additional terms, which also apply to your use of our website:

  • Our Privacy Policy

  • Our Cookies Policy [Insert a link to Adore Dance Cookies Policy], which sets out information about the cookies on our website.

 

We may make changes to these terms

We amend these terms from time to time. Every time you wish to use our website, please review these terms to ensure you understand the terms that apply at that time. These terms were most recently updated in April 2025. 

 

We may make changes to our website

We may update and change our website from time to time to reflect changes to our users' needs and our business priorities 

 

We may suspend or withdraw our website

Our website is made available free of charge.

We do not guarantee that our website, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our website for business and operational reasons. 

You are responsible for ensuring that all persons who access our website through your internet connection are aware of these terms and other applicable terms and conditions and that they comply with them.

 

You must keep your account details safe

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms.

If you know or suspect that anyone other than you knows your user identification code or password, you should promptly notify us at info@adoredance.london

 

How you may use material on our website

We are the owner or the licensee of all intellectual property rights in our website and in the material published on it. That material is protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our website for your personal use and you may draw the attention of others within your organisation to content posted on our website.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our website must always be acknowledged (except where the content is user-generated).

You must not use any part of the content on our website for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy, download, share or repost any part of our website in breach of these terms, your right to use our website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

 

No text or data mining, or web scraping

You shall not conduct, facilitate, authorise or permit any text or data mining or web scraping in relation to our website or any services provided via, or in relation to, our website. This includes using (or permitting, authorising or attempting the use of):

  • Any "robot", "bot", "spider", "scraper" or other automated device, program, tool, algorithm, code, process or methodology to access, obtain, copy, monitor or republish any portion of the website or any data, content, information or services accessed via the same.

  • Any automated analytical technique aimed at analysing text and data in digital form to generate information which includes but is not limited to patterns, trends and correlations.

We reserve our rights when it comes to how our website content is used, including for the purposes of Article 4(3) of Digital Copyright Directive ((EU) 2019/790).

This clause shall not apply to the extent that we are unable to exclude or limit text or data mining or web scraping activity by contract under the laws which are applicable to us.

 

Uploading content to our website

Whenever you make use of a feature that allows you to contribute audio-visual and other content directly on our website, you must comply with the standards set out in our Acceptable Use Policy [insert a link to Adore Dance Acceptable Use Policy].

You warrant that any such contribution ("your content") complies with those standards, and you are liable to us and will indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of this warranty.

We will consider any content you upload to our website to be non-confidential and not protected by any trade mark, patent or copyright (ie to be "non-proprietary") and that for the purposes it is uploaded to our website it is in the public domain. You warrant that you own your content and that you are and shall remain the Data Controller of all such content. You acknowledge that we will not in any circumstances accept any responsibility as Data Controller of your content.

By uploading your content to our website you grant to us and to other users of our website a limited licence to use, store and temporarily copy that content and to distribute and make it available to others. 

We shall also have the right to disclose your identity to anyone who is claiming that any content posted or uploaded by you to our website violates their intellectual property rights or their right to privacy.

We have the right to remove any content you post on our website if, in our opinion, your post does not comply with the acceptable use standards set out in our Acceptable Use Policy.

If you wish to contact us in relation to any content you have uploaded to our website, please contact: info@adoredance.london

 

Please do not rely on information on this website

The content on our website is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our website.

Although we make reasonable efforts to update the information on our website, we make no representations, warranties or guarantees, whether express or implied, that the content on our website is accurate, complete or up to date.

 

We are not responsible for websites to which we link 

Where our website contains links to other websites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over the contents of those websites or resources.

 

User-generated content is not approved by us

This website may include information and materials uploaded by other users of the website, including to social media pages, video-sharing websites, bulletin boards and chat rooms. This information and these materials have not been verified or approved by us. The views expressed by other users on our website do not represent our views or values.

How to complain about or report content

If you wish to complain about any content on our website, please contact us on info@adoredance.london 

 

Our responsibility for loss or damage suffered by you

Whether you are a consumer or a business user:

  • We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

If you are a business user:

  • We exclude all implied conditions, warranties, representations or other terms that may apply to our website or any content on it.

  • We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • use of, or inability to use, our website; or

  • use of or reliance on any content displayed on our website.

In particular, we will not be liable for:

  • loss of profits, sales, business, or revenue;

  • business interruption;

  • loss of anticipated savings;

  • loss of business opportunity, goodwill or reputation; or

  • any indirect or consequential loss or damage.

If you are a consumer user:

  • Please note that we only provide our website for domestic and private use. You agree not to use our website for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

 

How we may use your personal information

We will only use your personal information as set out in our Privacy Policy [insert a link to Adore Dance Privacy Policy].

 

We are not responsible for viruses and you must not introduce them

We do not guarantee that our website will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access our website. You should use your own virus protection software.

You must not misuse our website by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. 

You must not attempt to gain unauthorised access to our website, the server on which our website is stored or any server, computer or database connected to our website. 

You must not attack our website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990 as amended by the Serious Crime Act 2015. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our website will cease immediately.

 

Rules about linking to our website

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our website in any website that is not owned by you.

Our website must not be framed on any other website, nor may you create a link to any part of our website other than the home page.

We reserve the right to withdraw linking permission without notice.

If you wish to link to or make any use of content on our website other than that set out above, please contact info@adoredance.london

 

Which country's laws apply to any disputes?

If you are a consumer, please note that these terms, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these terms, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

​

Website Acceptable Use Policy

Last Updated: April 2025

​

Throughout this Policy, Adore Dance London is referred to as “Adore Dance", “we”, “our”, or “us”.

​

Acceptable use

These acceptable use standards apply to any material you upload or share to our website or generate on our website ("User Content"). They also apply to any contact you may make with other users on our website, links to our website, and any other ways you use our website.

You must comply with these standards in spirit as well as to the letter. 

We will determine, in our discretion, whether any User Content or your use of our website breaches these acceptable use standards.

 

You may not use our website:

  • In any way that breaches any local, national or international law or regulation.

  • In any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect.

  • For the purpose of harming or attempting to harm children, young people or adults at risk in any way.

  • To bully, insult, intimidate or humiliate any person.

  • To send, knowingly receive, upload, download, share, post, use or re-use any material which does not comply with our content standards.

  • To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).

  • To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

 

User Content

User Content:

  • Must be accurate (where it states facts).

  • Only contain opinions that are genuinely held.

  • Must comply with the law applicable in any country from which it is posted and to which the website is targeted.

User Content must not:

  • Be defamatory of any person.

  • Be obscene, offensive, hateful or inflammatory.

  • Infringe any copyright, database right or trade mark of any other person.

  • Include video content not suitable for BBFC classification.

  • Include material that might impair the physical, mental or moral development of persons under the age of 18.

  • Be likely to deceive any person.

  • Breach any legal duty owed to a third party, such as a contractual duty or a duty of confidence.

  • Contain illegal content or promote any illegal content or activity.

  • Be in contempt of court.

  • Be threatening, abuse or invade another's privacy, or cause annoyance, inconvenience or needless anxiety.

  • Be likely to harass, upset, embarrass, alarm or annoy any other person.

  • Impersonate any person or misrepresent your identity or affiliation with any person.

  • Give the impression that the User Content emanates from Adore Dance if this is not the case.

  • Advocate, promote, incite any party to commit, or assist any unlawful or criminal act such as (by way of example only) copyright infringement or computer misuse.

  • Contain a statement which you know or believe, or have reasonable grounds for believing, that members of the public to whom the statement is, or is to be, published are likely to understand as a direct or indirect encouragement or other inducement to the commission, preparation or instigation of acts of terrorism.

  • Be pornographic.

 

Illegal content

In addition, you must not use our website in any way that involves:

  • Terrorism offences.

  • Child sexual exploitation or abuse offences including grooming and child sexual abuse material.

  • Encouraging or assisting suicide (or attempted suicide) or serious self-harm offences.

  • Harassment, stalking, making threats or abuse offences.

  • Hate offences.

  • Controlling or coercive behaviour offence.

  • Drugs or psychoactive substance offences.

  • Firearms or other weapons offences.

  • Unlawful immigration or human trafficking offences.

  • Sexual exploitation of adults offences.

  • Extreme pornography offence.

  • Intimate image abuse offences. 

  • Proceeds of crime offences.

  • Fraud and financial services offences.

  • Foreign interference offences.

 

Content very harmful to children

The following must not be uploaded, shared or generated directly on this service:

  • Pornographic content.

  • Content which encourages, promotes or provides instructions for suicide.

  • Content which encourages, promotes or provides instructions for an act of deliberate self-injury.

  • Content which encourages, promotes or provides instructions for an eating disorder or behaviours associated with an eating disorder.

 

Other content harmful to children

You must not upload, post, create on our website or share any of the following:

  • Content that is abusive and which targets any of the following characteristics: race, religion, sex, sexual orientation, disability, gender reassignment.

  • Content which incites hatred against people:

  • of a particular race (including colour, nationality, and ethnic or national origins, religion (including lack of religion), sex or sexual orientation;

  • who have a physical or mental disability; or

  • who have the characteristic of gender reassignment (meaning the person is proposing to undergo, is undergoing or has undergone a process (or part of a process) for the purpose of reassigning the person's sex by changing physiological or other attributes of sex).

  • Content which encourages, promotes or provides instructions for an act of serious violence against a person.

  • Bullying content.

  • Content which:

  • depicts real or realistic serious violence against a person (real or not);

  • depicts the real or realistic serious injury of a person (real or not) in graphic detail.

  • Content which:

  • depicts real or realistic serious violence against an animal (real or not);

  • depicts the real or realistic serious injury of an animal (real or not) in graphic detail;

  • realistically depicts serious violence against a fictional creature or the serious injury of a fictional creature in graphic detail.

  • Content which encourages, promotes or provides instructions for a challenge or stunt highly likely to result in serious injury to the person who does it or to someone else.

  • Content which encourages a person to ingest, inject, inhale or in any other way self-administer:

  • a physically harmful substance; 

  • a substance in such a quantity as to be physically harmful.

 

Offences

You must not upload, post, create on our website, share or cause any uploading, posting, creation or sharing, of any of the following:

  • A grossly offensive, indecent, obscene or menacing message intending to cause offence, menace, distress or anxiety.

  • A false message knowing it to be false, intending to cause non-trivial psychological or physical harm to a likely audience, and with no reasonable excuse.

  • A message threatening death or serious harm while intending or being reckless as to whether the object of the threat would fear that the threat would be carried out.

  • Flashing images when it is reasonably foreseeable that an individual with epilepsy will see it and the sender intended that the individual would suffer harm and the sender has no reasonable excuse for sending the images.

  • A communication that intends to encourage serious self-harm.

  • An unsolicited sexual image, including a manufactured intimate image or "deepfake" intending the recipient to be caused alarm, distress or humiliation, or for the purpose of sexual gratification and being reckless as to whether the recipient will be caused alarm, distress or humiliation.

  • A sexually explicit deepfake.

 

Advertising

You must not upload, post, create on our website or share content containing any advertising or promoting any services or web links to other websites.

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